TLE Customer Service logo
TLE Customer Service logo

All articles

TLE General Shipping InformationUpdated 9 months ago

Thank you for your order and support! You’ve got fantastic style!  


As a small business, we do our best to fulfill orders as quickly as possible. Typically orders are processed in our Portland, Oregon warehouse within 2-6 business days. Depending on the size of your order, and day/time your order was placed, or current holidays, these processing times may vary.  


All orders are shipped via USPS. Once your order has shipped you will receive a confirmation email with tracking information, at which time you can see an estimated delivery date from USPS. These are estimates and purely for informational purposes only and are not guaranteed by Tender Loving Empire. 


For more information please see our FAQ or contact us at [email protected] with any questions you may have. At this time our Store Staff are not equipped to assist with web or wholesale inquiries and will direct you to the above email. We try to reply to customer service requests within 48 hours, excluding weekends and holidays. Reach out if you need something, we are always happy to help!


Thank you for shopping small!

Live Wholehearted  

Was this article helpful?
Yes
No